ATENTO COVID19 Privacy Notice (July 22nd, 2020)

Due to the COVID-19 Pandemic Germany has issued a legal requirement for establishments that receive Customers on-site (e.g. coffee shops; restaurants; other…) to have a record of attendees with their identification contacts, time and data of attendance.


The Controller

The Controller over these Processing Activities is ATENTO collecting and hosting the Personal Data.


The Personal Data that must be collected


  • Table number;

  • First Name;

  • Last Name;

  • Phone Number;

  • e-mail;

  • Street;

  • Postal Code;

  • Location;

  • Other attendees (other natural persons who sit at the same table with you and can be reached using the same contact details)



Sharing of the Personal Data

Personal Data shall not be shared by ATENTO with any other entity than Germany official entities defined under this piece of Legislation.



Retention Period

The Personal Data will be retained as determined by Law for the period of 4 (four) calendar weeks, after which it shall be automatically erased by ATENTO.



Contact Us


If you have any questions about this privacy policy, please contact us by email at privacy@atento.me.